by InScope-AML
February 14, 2024
Services are built on trust, and this is even more true in the provision of professional and financial services. So it is not difficult to see why a solid reputation built on trust is an essential part of the provision of services, especially when money is involved.
Trust takes time to build amongst customers, regulators, and the community at large, but can be lost in the blink of an eye, such as due to an AML oversight or lack of due diligence. And the repercussions will reverberate for a long time, and recovering trust once again may not be that easy.
Effective AML compliance plays an important role in building trust and managing a company’s reputational risk. It reduces the possibility of regulatory action and the resulting effects on reputation and avoids the possibility of unknowingly onboarding a money launderer, in the more extreme cases.
This strict adherence also sends a strong message to customers that the company places a lot of importance on compliance and its reputation, rather than short-term profitability, increasing confidence and building trust.
And while sometimes this strict adherence may be deemed too demanding on customers, the right software can seriously alleviate most of the effort that would otherwise be required on the customer’s part.
by Mariana Costa
October 31, 2024
Algeria, Angola, Côte d’Ivoire and Lebanon added to FATF Grey List
by InScope-AML
July 10, 2024
The AML Compliance Balancing Act: Regulatory Pressures vs Customer Experience