We would be very happy to answer any queries that you may have about InScope-AML.
You may also have a look at the most frequently asked questions below.
Is InScope-AML configurable to specific risk policies and procedures?
Yes. InScope-AML's powerful configuration engine has already been tailored to fit the risk policies and procedures of hundreds of clients across different jurisdictions, industries and company sizes. If you have any specific concerns, send us a message or book a free demo.
Do you offer assistance and training?
Of course. We will support you every step of the way. We will begin by assisting you in setting up InScope-AML rules according to your risk appetite and will allocate free support hours based on the package that best suits your needs. We will also provide training to end-users and administrators.
What happens if there is a change in legislation?
No problem, InScope-AML adapts with you. You can configure the software to comply to new rules and guidelines, and we’re here to help if you need any assistance.
Is the software updated? If so, with what frequency?
InScope-AML gets updated regularly to ensure you’re always ahead of the game. We have a team continuously working on new features and you can track all changes we’ve made over the years in our release blog. These changes are usually a result of client feedback and fall into two categories - improvements and new modules. Improvements are always free of charge, while new modules are optional and can be offered at an additional cost. Please note that these new modules don’t interfere with your ability to use InScope-AML, they are optional upgrades to your current system. For cloud-hosted environments, the upgrade process itself is free. For on-premise installations, upgrades are scheduled to be carried out with the client and an additional charge for their installation applies. You can find information about these updates here.
Does InScope-AML work with other applications?
Yes. We can develop modules to integrate InScope-AML into third-party applications. In fact, we have already implemented modules that allow InScope-AML to integrate into some data provider platforms. Your third-party applications can also integrate into InScope-AML via our REST API endpoint.
Can you help me migrate data to InScope-AML?
Yes, we can help with migration. Reach out for assistance so we can evaluate your specific needs.
Can my clients upload their own data into InScope-AML?
Yes, this is available via a separate module called Self-Service Portal. Once clients upload their information, this needs to be reviewed by your compliance team before it is added to the client profile within InScope-AML.
Can the Self-Service Portal be configured to mirror the questions we need to ask?
Yes, the Self-Service portal can feature the questions you ask a business when gathering all the client data. Any document,or question can be included in the Self-Service Portal request.
Where is my data stored?
Our AWS and Microsoft environments that store client data are hosted within the European Union. In most cases, although this may not always be the case, services are deployed in Dublin, Ireland and Frankfurt, Germany.
What about GDPR?
We take data protection seriously and govern our relationship with our clients through appropriate data-processer agreements. For your customers, InScope-AML helps you stay GDPR compliant by providing you with a central view of all your client data, with the ability to permanently delete data as required.
Can users log into InScope-AML using existing credentials (e.g. Active Directory)?
Yes. InScope-AML does not provide any custom username/password options. We decided to rely on the authentication mechanisms that our clients already use, making it easy for users to access the application without having to remember any additional credentials. Moreover, this ensures that password policies remain in line with your organisation’s policy and access to InScope is automatically disabled once a user is removed from your oranisation’s directory. InScope-AML allows authentication via Active Directory (on-premise installations only), Azure AD or Google Authentication.
Can we enforce multi-factor authentication?
As per above, InScope-AML does not implement its own authentication process so if your users are forced to use multi-factor authentication through Active Directory, Azure AD or Google, these policies are also applied within InScope-AML.
